💸 Refund & Return Policy

Last updated: April 24 2025

We want you to love your purchase. If you change your mind, you’re covered by your EU right of withdrawal and our store policy.

1. Right of Withdrawal

You have the legal right to withdraw from your purchase within 14 days of receiving your order, without providing any reason. Customised or personalised items are excluded from this right.

To exercise this right, please contact me within the 14-day window.

2. Returns Process

• Items must be returned in original, unused condition.
• You are responsible for return shipping unless the item is defective or incorrect.
• Returns must be sent within 14 days of notifying us.

3. Refunds

Once we receive your return, we will inspect and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 14 days.

4. Damaged or Faulty Items

If your item arrives damaged or defective, please contact us immediately. We’ll offer a replacement or full refund at no additional cost.